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Auto-Invite Participants Feature

The Auto-Invite Participants feature automatically sends meeting invitations to selected participant roles when a visit is confirmed or updated. This capability reduces manual effort, ensures timely communication, and guarantees that all required participants always have up-to-date invitations. Auto-Invite is site-level configurable, allowing administrators and briefing managers to control which participant roles receive invitations automatically.

Functional Summary

When Auto-Invite is enabled:

  • Invitations are sent automatically without manual action

  • Updates are sent whenever confirmed visit details change

  • Invitation behavior is controlled by role and site configuration

  • Duplicate invitations are prevented

  • Standard meeting email templates are reused for consistency


Key Capabilities

  • Role-based automation – invite only selected participant roles

  • Trigger-based sending – confirmation, updates, and participant additions

  • Centralized configuration – single Auto Invite section in Site Settings

  • Consistent invitation status – no manual follow-up required

  • Backward compatibility – existing site configurations are preserved


Auto-Invite Participants – Overview

Auto-Invite Participants ensures that participants never miss meeting communications.

When enabled for a role:

  • Invitations are sent automatically when a visit is confirmed

  • Update invitations are sent whenever confirmed visit details change

  • Newly added participants receive invites immediately

This applies only to roles where Auto Invite = ON.


How Auto-Invite Participants Works

Auto-Invite operates based on three conditions:

  1. Site-level Auto Invite is enabled

  2. Role-level Auto Invite toggle is ON

  3. The visit is in a Confirmed state

When these conditions are met, the system automatically sends invitations or updates without user intervention.


Configuration & Administration

Where to Configure

Settings → Site Settings → Edit Site → Email / Invitations → Auto Invite

Screenshot: Auto-Invite Configuration Settings

Who Can Configure

  • Administrators

  • Briefing Managers

Available Role Toggles

By default, Auto-Invite is ON for:

  • Meeting Owner

  • Coordinator

  • Facilitator

  • Room

Admins may turn any role ON or OFF and save changes at any time.


User Flow – Step-by-Step

Step 1: Configure Auto Invite (Admin / Briefing Manager)

  1. Navigate to Edit Site Settings

  2. Open the Auto Invite section

 INSERT IMAGE 2
  1. Enable or disable role toggles as needed

  2. Click Save


Step 2: Confirm the Visit

  1. Create and review the visit

  2. Change visit status to Confirmed

Result:

  • Invitations are automatically sent to all roles with Auto Invite = ON


Step 3: Update a Confirmed Visit (Optional)

If a confirmed visit is updated:

  • Date

  • Time

  • Location

  • Agenda

  • Participants

Result:

  • Update invitations are sent automatically

  • Invitation status updates to Awaiting Response


Notification & Invitation Behavior

Automatic Triggers

 
 
 

Trigger Event

 

Invitation Behavior

 

Visit confirmed

Initial invitations sent

Visit date/time/location updated

Update invitations sent

New participant added

Invitation sent immediately

Role Auto Invite turned OFF

No automatic invitations

 
 
 

Invitation Status Behavior

  • Participants never appear as Not Sent

  • Participants never show Update Required

  • Status transitions automatically to Awaiting Response

  • Temporary Sending status may appear during dispatch


Important Considerations & Limitations

  • Auto-Invite applies only to confirmed visits

  • Roles with Auto Invite = OFF require manual sending

  • Uses existing standard meeting email templates

  • Invitation sending is automatic regardless of user role

  • Duplicate invitations are prevented automatically

  • If all Auto Invite toggles are disabled, no automatic invitations are sent


FAQs

Who receives automatic invitations?
Only participant roles with Auto Invite = ON in Site Settings.

Can Auto-Invite be changed after a visit is created?
Yes. Changes apply immediately and affect future confirmations and updates.

What happens if a visit is updated multiple times?
The system batches updates and prevents duplicate invitations.

Are manual invites still available?
Yes. Manual sending is still supported where required.